Resolute
Lead with purpose. Navigate disruption. Build indestructible organisations.
Domain: Business — “Is my business clear?”
What this book is.
Most leadership books hand you tactics. Resolute hands you the foundation the tactics are supposed to sit on — and the 12 Questions that turn it into clarity across a whole organisation. Written from the seat by someone who has run the turnarounds, built the teams, and shipped the software. Character and values to hold the line; skills and systems to move with the world.
Published December 2024
Formats.
32 instruments this book contains.
The Resolute Leadership Curve
See where your organisation actually sits on the climb from chaos to mastery — and what the next stage will demand of you.
Chapter 4
The Stages of Growth
Name the stage you're in — and the predictable wall waiting at the edge of it.
Chapter 5
Growth Tension: Leadership vs Management
Tell leading and managing apart — and stop spending your best energy on the wrong one.
Chapter 6
The 7 Questions of Leadership
The seven questions that decide where the organisation is going — and whether anyone agrees.
Chapter 10
The Vision & Purpose Canvas
Put words to the world you're trying to build — before you ask anyone to help you build it.
Chapter 20
The Strategy & Positioning Canvas
Decide what you're actually betting on — and what you're choosing not to do.
Chapter 22
The Transformation Iceberg
See the part of change that sinks organisations — the bit below the waterline.
Chapter 23
The 5 Questions of Management
The five questions that turn a plan into work that actually happens.
Chapter 10
The Plan Canvas
Turn a year of good intentions into one page your team can run on Monday.
Chapter 13
The Role Canvas
Map who owns what — so the gaps and the overlaps stop hiding.
Chapter 14
The Role Description Canvas
Define a role by the outcomes it owns, not the tasks it does.
Chapter 25
The Goal Canvas
Set goals people can actually steer by — not numbers they find out about at quarter's end.
Chapter 15
The Meeting Canvas (Operating Rhythm)
Design the heartbeat of the business — the meetings that move work, not the ones that bury it.
Chapter 16
The Data Canvas
Pick the handful of numbers that actually tell you how the business is doing.
Chapter 17
Idea to Outcome
Move an idea from 'wouldn't it be good if' to something the business actually did.
Chapter 19
The Market Canvas
Get honest about the market you're really in — not the one on the pitch deck.
Chapter 21
The Ideal Customer Canvas
Describe the customer you're built for so precisely you'd recognise them in a room.
Chapter 21
The Value Proposition Clarity Statement
Say why a customer should choose you in one sentence that's actually true.
Chapter 23
Reinvent Your Business Model Worksheet
Pressure-test how you make money — before the market does it for you.
Chapter 23
The Business Model Canvas
See the whole machine of how you create, deliver, and capture value on one page.
Chapter 23
The Lean Canvas
For the new venture: problem, solution, and the metrics that prove it's real.
Chapter 23
The Business Model Clarity Statement
Sum up how the business actually works in one line the whole team can repeat.
Chapter 23
The CX: Journey Canvas
Walk the path your customer actually takes — including the parts that quietly cost you them.
Chapter 24
The CX: Promise Canvas
Decide what you promise every customer — and what it takes to keep it.
Chapter 24
The EX: Journey Canvas
Map the employee journey the way you'd map a customer's — because it shapes everything they touch.
Chapter 25
EX: Values
Find the values you actually live — not the ones painted on the wall.
Chapter 25
EX: Values, Principles & Behaviours Canvas
Turn values into the specific behaviours people can actually be held to.
Chapter 25
EX: Culture Shapers Canvas
Name the forces actually shaping your culture — most of them aren't on the values poster.
Chapter 25
EX: Employee Persona Canvas
Understand the people you're leading as clearly as the customers you're selling to.
Chapter 25
EX: Value Proposition Clarity Statement
Say why a great person should work here — and keep working here.
Chapter 25
The EX: Promise Canvas
Make the promise to your people explicit — and worth keeping.
Chapter 25
The Strategic Goals Canvas
Name the one, two, or three things that will actually move the business this year.
Chapter 26
Assess your business against this book.
Free, and it names what to build next — the chapter above is why it works.
Run it, don't just read it.
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